CSR - Corporate Social Responsibility Thailand

Covering 100 samples, “NIDA Model of Happy Workplace” aims to decipher the secrets of a happy workplace. Revealed at a recent forum, the model, though not completed, roughly points out three aspects: a happy workplace is created by the behaviour of all employees, their yearning for new experiences and development, and the availability of choices.

Wichai Utsahajit, deputy dean, School of Human Resource Development, National Institute of Development Administration (NIDA), said employees can be happy if they are content with what they have.

“People’s happiness is defined by their own meaning of happiness, which is driven by individual concept and perception,” he said. “Yet, this can be swayed by external factors like the organisations, colleagues, their job description, and the work environment.”

Though, these external factors are hard to control and ones should learn how to learn and understand the environment.

“My happiness model takes into accounts variables,” he said.

Juthamas Kaewpichit, research chief, said that employees can be happy if they possess the following three qualities. First, they must show their true identity and character when joining the organisation. This requires the organisation to come up with the recruitment process that could attract someone ready to support its goals. Then, employees need to think positive. All hurdles offer learning opportunities, for their progress.

Second, the organisations must ensure reasonable welfare and job description. Living in a work-supporting environment and holding an acceptable position, they will find their own value.
“Employees of many companies like Toyota and Central Retail said that every morning, they are enthusiastic to come to work. All care about other colleagues and honour leaders’ caring attitude,” Juthamas said.
Third, compliments are necessary when a job is done. This will tell that they can lead the organisations forward.

All these will be achieved only when leaders show leadership and offer all the opportunities to learn and develop themselves.

Juthamas said that each organisation has its own choice on how to create a happy workplace, but this requires the leaders to thoroughly see the organisation’s character and goals.

At an organisation to which creativity is the goal, a flexible job description would be in practice to draw people with different lifestyles. Added value is guaranteed in this colourful work environment.

If sustainability is the key, all stakeholders are taken into account. Sharp growth is less important that individual achievements and returns to society.

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